Business Hours

*When you purchase blocks of time, you will be given a direct office number to reach Sylvia at to set all appointments, short notice appointments, or emergency appointments. Most of the time she will be able to take your call same day at a time that works for both of you.

If you would like to schedule an appointment, The hours of availability are: Pacific Time Zone, and if you have prepaid for a block of time, you will be given a number to reach Sylvia at directly to immediately set up your call or possibly do your call right then, provided she is not on the phone with another client.

Monday – Friday: 9:00 a.m. to 5:00 p.m. PACIFIC TIME ZONE with breaks between readings as necessary.

(Appointments After 5pm and between 9pm are considered emergency appointments and can be made by special appointment only or on short notice for an added charge). After Hours readings will be billed at double minutes rates. (Please see explanation under Sundays below)

Saturdays: Regular business hours are 9am-1pm by appointment, but not considered "emergency appointments" unless they are after 5pm. (Times are FIRM with no refund for cancellation of Saturday appointments.) All appointments after 5pm are billed at double minutes. You may also reach me on Keen if you have not scheduled an appointment, yet have need to immediately reach me and I am signed on the take calls. That rate is $9.96/min due to user fees charged to me by Keen.  Find me here:

Sundays: Are a day off with my family and if an emergency reading is needed, please be aware that it will be billed at double minutes rate, however, this is still less than what you will have to pay on Keen. For example, if your Sunday reading is 8 minutes long, your account will be billed for 16 minutes.

Emergency Appointments: If you need an emergency appointment outside of normal business Hours (M-F 9:00am-5pm), these can be made for an additional charge of double minutes billed to your account. Normal daytime (M-F 9:00am-5pm) emergency appointments are (M-F prior to 9am or after 5pm) may be set by contacting Sylvia directly and without any additional charge, so long as Sylvia is available and not in a appointment with another client at the time you need. *ALL EMERGENCY CALLS AFTER 10PM HAVE AN AUTOMATIC $100 SERVICE FEE ON TOP OF AFTER HOURS FEES